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Performance Vector

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Emphasizing Human Factors to Minimize Error in Aviation

Human error contributes to the great majority of aviation accidents. Performance Vector’s valuable, forward-looking safety support portfolio offers insights, strategies and specific practical steps to help you manage your safety risks. Easy enrollment and a largely web-based approach conveniently support your operations wherever they occur around the globe.

Available to All Insured Turbine Operators

USAIG-insured operators of turbine-powered aircraft – regardless of fleet size – qualify for Performance Vector. Our programs that satisfy multiple industry and regulatory requirements for human factors training and safety management systems boost your performance while helping you meet NBAA, IS-BAO and other leading safety management criteria.

The Exact Support You Need

Choose programs that best supplement your ongoing safety initiatives.  Begin with a complimentary allowance of Performance Vector support that refreshes with each policy renewal.  If you desire more training capacity or services, take advantage of preferred USAIG-member rates that we’ve arranged with many of our industry-leading partners.

Use this document to start exploring your many options in Performance Vector.

Put Your Achievement on Display

When you use Performance Vector services, you receive an achievement plaque to display as a symbol of your dedication to safety.
 

ELIGIBLE POLICYHOLDERS CAN CHOOSE ONE OPTION ANNUALLY

Performance Vector options are sorted into three categories; Individual-Focused, Team Focused and Safety System options. 

Individual-Focused Options

 

Click here for more information on individual training options.

 
There are four Individual-Focused Performance Vector options:
– Mix and Match eLearning Package
– Cabin Emergency Procedures Training
– Upset Prevention and Recovery Training
– Helicopter Safety Bucks

See additional details about each of these options below.

MIX AND MATCH eLEARNING PACKAGE

Create your own eLearning package (up to 5 total course enrollments) from the course catalog below. Click each course title for more details.

21st Century Crew Resource Management

Recurrent training. A self-paced refresher on the principles of self-discipline, personal error pathways, and communications and assertiveness in a team environment. Satisfies (and exceeds) FAA recurrent CRM curriculum requirements.

Fit 4 Duty eLearning Program

Optimize your readiness for aviation duties through modules on fatigue and stress management, nutrition and hydration, exercise, and aging. Get the knowledge needed to operate on a higher mental and physical level on a daily basis.

Introduction to Professionalism for Aviators

Designed for anyone in aviation—Start a journey toward Level IV Professionalism. The course explores the intent behind SMS; taking on the Human Error Challenge; the safety-professionalism link; and fostering continuous improvement.

Safety 1st Professional Line Service Training Package

Initial/Recurrent Training. Comprehensive online service training including introduction to ground handling, safety, fuel servicing, towing, fuel farm management, customer service, fire safety and GA security and four relevant OSHA sub-modules. Click here for more information on the NATA Safety 1st Professional Line Service Training Package.

Safety 1st Aircraft Operator Self-Fueling Package

Provides the basics in ramp safety and aircraft fueling operations for charter and part 91 flight department personnel that perform self-fueling operations. Package also includes two relevant OSHA sub-modules. Click here for more information on the NATA Safety 1st Aircraft Operator Self-Fueling Package.

Safety 1st Line Supervisor Package

Online training for ramp supervisors that builds upon the foundation set by the PLST.  Includes specific training on supervision and training management.Modules within this course constitute an FAA approved 139.321 supervisory course in fire safety. These employees also get enrolled into the Safety 1st Certified Trainer Program, a 5 class course taught online by experts in training and learning. Click here for more information on NATA Safety 1st Line Supervisor Package.

Safety 1st Customer Service Package

The customer service, safety & security online training provides sound foundation in safety, security and service for employees that fill customer service roles at an FBO or other ground handling operation. Package also includes three relevant OSHA sub-modules. Click here for more information on the NATA Safety 1st Customer Service Package.

Safety 1st Deicing Package

The online deicing training provides an operational and safety overview of general aviation aircraft deicing. Package also includes three relevant OSHA sub-modules. Click here for more information on the NATA Safety 1st Deicing Package.

Professional Pilot General Subjects Package

A collection of e-learning modules designed to sharpen and sustain pilot knowledge in key topic areas such as Aviation Weather, Charts and Publications, HAZMAT carriage rules, RVSM requirements, International and Oceanic procedures and more. Ideal as initial training or for recurrent review by professional pilots.

Safety 1st Aircraft Flight Coordinator Package

The AFCT Online sets a new standard in training for schedulers, dispatchers and all of those within an organization that participate in flight planning and release processes. Package also includes three relevant OSHA sub-modules. Click here for more information on the NATA Safety 1st Aircraft Flight Coordinator Package.

Safety 1st OSHA Package

A compilation of OSHA topics most relevant for aviation operations including: Back Safety, Blood Borne Pathogens, Cold Stress, Ergonomics, Fall Protection, Fire Extinguishers, Fire Prevention and Evacuation, Forklift Safety, Hazard Communications, Hearing Conversation, Heat Stress, Ladder Safety, Lockout/Tagout, Machine Guarding, Office Safety, PPE and Respiratory Protection. Click here for more information on the NATA Safety 1st OSHA Package.

APS Jet Upset Training Mobile App

A powerful tool for the jet pilot that presents the content of the Airplane Upset Recovery Training Aid in an easy to use format for a variety of mobile platforms (iPad, iPhone, MS Surface and Windows 8 Metro). The app integrates real world mishap analyses, covers upset awareness and recognition, and outlines prevention and recovery techniques and strategies. Concepts are reinforced by selectable on-page narration with animations and graphics, including 15 instructional videos. Click here for more information on the APS Jet Upset Training Mobile App.

Small Unmanned Aircraft System (sUAS) Ground School

Provides the basics in UAS operation and regulations, as well as human factors of UAS and aeronautical decision-making for professional operators. Course prepares operators to earn FAA’s Remote Pilot in Command certificate.

Pilot/Flight Technician Online Food Safety Course

Designed for operators that fly without flight attendants, yet carry limited food selections on board for service to passengers and crew. The science-based curriculum takes pilots or other food-handling crew members through the necessary food safety principles. The course spans the entire process; from ordering food, to proper storage and serving practices, through safe disposition of leftover food. Click here for more information on the Pilot/Flight Technician Online Food Safety Course.

Flight Attendant Online Food Safety Course

Designed for professionals who plan and manage inflight food service activities of a sophisticated nature that go beyond distribution, to include galley operations involving onboard food preparation, presentation, and food storage exceeding 8 hours. This course covers all aspect of aviation food safety and is more comprehensive than the Pilot/Flight Technician Course also offered through Performance Vector. Click here for more information on the Flight Attendant Online Food Safety Course.

FlightSafety eLearning Automatic Dependent Surveillance – Broadcast (ADS-B)

This course develops pilots’ knowledge of normal and abnormal operating procedures for the ADS-B system. Flight planning considerations, MEL requirements, and important human factors issues are reviewed. A certificate of training is earned by completing the course and can be submitted to the FAA as part of operator’s ADS-B authorization request. Click here for more information on Automatic Dependent Surveillance – Broadcast.

FlightSafety eLearning ALAR/CFIT

FlightSafety’s Approach and Landing Accident Reduction and Controlled Flight Into Terrain (ALAR/CFIT) course hones pilots’ defenses against landing and CFIT accidents. When approved by a POI, this course satisfies requirements and recommendations for CFIT training worldwide. After successfully completing the course and passing the examination, a Certificate of Completion is issued. Click here for more information on Approach and Landing Accident Reduction and Controlled Flight Into Terrain course.

FlightSafety eLearning Cold Weather Operations

This course covers the concepts, procedures, and guidelines that govern safe cold-weather operations. It applies case studies of accidents attributed to inadequate pre-takeoff inspections, de-icing and anti-icing procedures, and insufficient awareness of icing hazards. It satisfies United States, Canadian and European regulations and is geared towards pilots, maintenance technicians, flight attendants and line personnel. Click here for more information on Cold Weather Operations course.

FlightSafety eLearning HAZMAT/Dangerous Goods (Will-Not-Carry)

Familiarizes learners with the fundamentals of recognizing Hazardous Materials (HAZMAT) and regulations for ‘will-not-carry’ operators. Identifies classes of HAZMAT, outlines practices that defend against inadvertently carrying undeclared HAZMAT, and describes procedures to follow in the event of a HAZMAT incident. Complies with ICAO and IATA training requirements. Click here for more information on Hazardous Materials/Dangerous Goods course.

FlightSafety eLearning ICAO Enroute & Terminal Performance-based Nav

This course familiarizes learners with ICAO Enroute and Terminal PBN Procedures, European Basic RNAV (B-RNAV) Enroute, and Precision RNAV (P-RNAV) Terminal operations. The course complies with the training topics listed in the Enroute and Terminal portions of ICAO 9613, FAA Advisory Circular AC 90-100A and AC 90-96A, EASA AMC 20-4, and JAA Temporary Guidance Leaflet No. 10 (and revisions). FAA- and EASA-approach variants are also available.Click here for more information on ICAO Enroute and Terminal Performance-based Naviation course.

FlightSafety eLearning North Atlantic High Level Airspace (NAT HLA)

This FAA-approved course provides familiarization and review of Minimum Navigation Performance Specifications (MNPS) and the North Atlantic High Level Airspace (NAT HLA). Topics include horizontal navigation, aircraft requirements, performance/accuracy for normal and contingency operations, crew procedures, and appropriate use of Strategic Lateral Offset Procedures (SLOP). Click here for more information on Minimum Navigation Performance Specifications and North Atlantic High Level Airspace course.

FlightSafety eLearning Runway Analysis

This course examines the interaction between aircraft performance and runway/obstacle data. It illustrates how the limiting weight for takeoff and landing can be determined using the aircraft’s Flight Manual performance section, the characteristics of the runway in use, and an obstacle database. Terms and specifications for runway nomenclature, landing distance, and obstacle clearance criteria are explained. Click here for more information on Runway Analysis course.

FlightSafety eLearning Reduced Vertical Separation Minimum

This FAA-approved course informs pilots of the equipment requirements and operating procedures for flying within the Reduced Vertical Separation Minimum (RVSM) airspace. Additionally, the course covers regional differences, contingency procedures if unable to maintain a cleared RVSM flight level, crew resource management and pre/post-flight procedures relevant to RVSM operations. Click here for more information on Reduced Vertical Separation Minimum course.

FlightSafety eLearning Safety Management Systems for Aviation Professionals

FlightSafety International and the International Business Aviation Council (IBAC) co-developed this course to introduce flight department professionals at all levels to fundamental SMS concepts. The course takes a scenario-based approach, using relatable, even humorous, real-life situations to convey concepts and foster a proactive, positive safety culture. Click here for more information on Safety Management Systems for Aviation Professionals course.

FlightSafety eLearning Safety Management Systems for Managers

Put yourself in the seat of a safety manager learning how to develop and implement an SMS from the ground up with this scenario-based course. Explore the four key components of an SMS and how to employ industry best practices to identify and control safety-risks. Learn proven risk management processes along with methods to evaluate safety risk controls and manage organizational change. Click here for more information on Safety Management Systems for Managers course.

FlightSafety eLearning Terrain Awareness and Warning Systems (TAWS)

Controlled flight into terrain remains a leading cause of aviation accidents worldwide. This course outlines how the Terrain Awareness and Warning System (TAWS) is designed to reduce the risk of such mishaps. Whether seeing TAWS for the first time or refreshing knowledge of TAWS capabilities, this course will provide the knowledge needed to take full advantage of this lifesaving system. Click here for more information on Terrain Awareness and Warning Systems course.

FlightSafety eLearning TCAS/ACAS

This course comprehensively describes Traffic Alert and Collision Avoidance Systems and Airborne Collision Avoidance Systems. The curriculum covers TCAS/ACAS of various types: why they are needed, functional principles, features, necessary system components, and crew procedures for responding to TCAS/ACAS advisories. Software versions 6.04, 7.0 7.1 are covered. Click here for more information on TCAS/ACAS course.

FlightSafety eLearning TSA Security

This course meets training requirements on TSA-specific security procedures for pilots who operate aircraft weighing 12,500 pounds or more per Section 132A of the Aviation and Transportation Security Act (ATSA). The curriculum covers specific security measures, commonly referred to as the Twelve-Five Standard Security Program (TFSSP), for scheduled and charter operations traveling within, to and from, or outside the US. Click here for more information on TSA Security course.

FlightSafety eLearning VNAV Procedures Using MDA as a DA

This FAA-approved course provides the knowledge necessary to safely execute the technique of treating the Minimum Descent Altitude (MDA) of certain Non-precision Approach Procedures (NPAs) as a Decision Altitude (DA), in accordance with Flight Standards Information Management System, FAA Order 8900.1, Volume 3, Chapter 18, Section 5, Paragraph 3-871, sub-paragraph “OPSPEC/MSPEC/LOA C073. Click here for more information on VNAV Procedures Using MDA as a DA course.

FlightSafety eLearning Warm Weather Operations

In this course, pilots learn the characteristics of warm weather that can cause aircraft incidents, identify ways to avoid hazardous warm weather phenomena, and review various products, charts and satellite imagery that aid in evaluating warm weather hazards. The course readies pilots to make sound assessments and safe decisions when confronting risks of hail, lightning, turbulence, wind shear, strong surface crosswinds, and heavy rain. Click here for more information on Warm Weather Operations course.

FlightSafety eLearning Weather Radar

This course familiarizes pilots with key aspects of weather radar equipment. The function of various weather radar system controls and their use to aid in interpreting weather phenomena is covered, along with courses of action for hazardous weather avoidance. Limitations and anomalies common to weather radar systems are discussed, and other sources of in-flight weather information that complement weather radar are profiled. Click here for more information on Weather Radar course.

 
 

AIRCARE FACTS PILOT EMERGENCY PROCEDURES TRAINING

Up to two pilots learn the essentials of land and water evacuations, smoke and fire, hypoxia awareness, wet-ditching and search and rescue procedures. This intensive one-day course is held twice weekly at training centers in Dallas, TX, and Morristown, NJ, and proves especially valuable for pilots who regularly carry passengers without a cabin crew member. Curriculum includes:

  • Land and Water Evacuations Using Full Motion Cabin Simulator
  • Crew/Passenger Communication
  • Hypoxia Awareness Training including Physiology and Hypoxia Induction Using HAT Trainer
  • Smoke and Live Fire Training Using Walk-in Fire Trainer
  • Survival Search and Rescue Using Rafts and Life Vests
  • Wet Ditch Using Underwater Egress Dunker

Training meets requirements for FAR Parts 91, 91K, 135, as well as ISBAO. Training records provided after successful completion.

 

APS-USAIG UPSET PREVENTION & RECOVERY TRAINING (UPRT) COURSE

A two-day course for one jet pilot that addresses the fundamentals of UPRT and embeds core skills and knowledge to recognize and solve all stall and airplane upset conditions. Academic and in-flight training concepts and methods are directly applicable to high performance jet airplanes. This customized course can be scheduled at APS’s Phoenix, AZ or Dallas, TX locations. Training includes 8 hours of classroom instruction covering:

  • Stall and airplane upset aerodynamics
  • Upset precursors; recognition, prevention and recovery techniques
  • Instrument upset recognition, prevention and recovery techniques
  • Stall/spin awareness, prevention and recovery techniques

Interspersed at appropriate points in the academics are three flights conducted in an Extra-300L aircraft with an expert APS UPRT instructor pilot covering:

  • Familiarization, foundational Loss of Control In-flight mitigation concepts, and primary control strategies
  • Advanced stalls, traffic pattern stalls, and all attitude maneuvering
  • Diverse airplane upset events, wake turbulence encounters, and alternate control strategies

Click here to view video with more information on the Click here to view video with more information on the APS 2-Day/3-Flight Upset Prevention & Recovery Training Course.
 

SAFETY BUCKS

The program that’s been boosting helicopter safety since 1997 is now part of Performance Vector. Helicopter operators who choose this option receive credits they can use to reduce costs for annual simulator or in-aircraft flight proficiency training courses with select providers.

Participating Safety Bucks Training Centers

Leonardo Helicopters – Philadelphia USA Training Center

Contact:   Massimo Bichisecchi
Telephone:  215-501-0835
Website

Airbus Helicopters Training Center (Formerly American Eurocopter)

Contact:   Tamara Tigert
Telephone:  972-641-3646
Website

Bell Helicopter Training Academy

Contact:   Neil Barton
Telephone: 817-280-8567
Website

ERA Training Center, LLC

Contact:   Jennifer Calvo
Telephone:  337-656-4110
Website

FlightSafety International – D/FW Learning Center

Contact:   Andrew Steyn
Telephone: 817-554-7100
Website

FlightSafety International – Lafayette Learning Center

Contact:   Andrew Steyn
Telephone: 817-554-7100
Website

FlightSafety International – West Palm Beach Learning Center

Contact:   Andrew Steyn
Telephone: 817-554-7100
Website

Helicopter Institute, Inc.

Contact:   Randy Rowles
Telephone: 817-224-2500
Website

MD Helicopters, Inc.

Contact:   Lisa Lingnau
Telephone:  480-346-6254
Website

 

 

Webinars – A Group Training Solution

 

Click here for more information on group webinar training options.

 
World-class human factors training for your entire flight department, pilot group or other divisions. Our webinar format overcomes scheduling challenges and provides an experience similar to a college seminar course – facilitated by expert presenters – while enabling your team to receive a common training experience.  Join live webinars from anywhere a web connection is available.  Recording links are sent to all registered participants after live sessions, in case a session can’t be joined and to enable reviewing at your convenience.

Global War on Error WEBINAR SERIES
by Convergent Performance (Eight 45-minute sessions)
    • The Anchor Point of Professionalism – Why do smart, highly trained people continue to make dumb mistakes? That question launched the 5-year study behind this series. The discussion begins with you—and the need for the self-awareness, discipline and integrity to commit to full compliance. Learn to recognize and counter Violation Producing Conditions, Normalization of Deviance, and rogue operators.
    • The Many Faces of Error– How will you stop human error if you don’t know what to look for?  In GWOE 102, we will examine the top 10 Error Producing Conditions, how to decouple them and avoid cumulative effects, and understand the fundamentals of the Human Factors Analysis and Classification System (HFACS) model.
    • Many More Faces of Error– Once you know what to look for, you are prepared to apply error-reduction techniques to achieve performance precision and accuracy – terms you will fully understand after a climb through the Performance Evolution Ladder. Learn how you can “make better mistakes” and break out of the grip of mediocrity.
    • Hazardous Attitudes– Learn to recognize and respond aggressively to hazardous attitudes before they hijack your decision making and judgment.
    • Habits are Better than Rules – Once you understand how hazardous attitudes can impair your performance, now you can make it a habit to utilize the “Name It – Frame It – Tame It” approach in real-time operations.
    • Can You Hear Me Now? – Communication is a vital element in an effective safety system. For it to work, people must be empowered to spot, speak up, and correct the errors of others, and accept their work being similarly cross-checked. Ideally, lessons are learned once and shared by all. Learn how to make this happen in your system and ensure everyone is heard.
    • Leadership is for Everyone – As stated by the 6th US President John Quincy Adams, “If your actions inspire others to dream more, learn more, do more, and become more, you are a leader.” No matter your job title, everyone has a responsibility to “lead where you land.” Learn how to help guide your team by the power of your example and good decision making.
    • Managing an Increasing Workload – The most competent, well-meaning worker can be task-saturated into failure. Task ambiguity can twist priorities into false urgency. This session looks at the art (and science) of workload management and resolving conflicts as they arise.

Click here for more information on the Global War on Error Webinar Series.
Click here to view video with more information on the Global War on Error Webinar Series.

21st Century Safety Culture WEBINAR SERIES
by Convergent Performance (Four 45-minute sessions; also includes an online safety culture survey taken prior to the course)
    • What is a Safety Culture? – What makes one successful? How can every individual participate most effectively? This session explores factors that influence attitudes and behaviors toward safety and compliance. Modern challenges to safety culture will be identified, along with steps that promote and reinforce positive safety attitudes. We’ll discuss how effective communications between all stakeholders is critical, and why information must flow in all directions.
    • The Safety Manager and Safety Committee – These roles are vital to guiding a healthy organizational safety culture. Too often their focus can be limited to dealing with incidents and their fallout, but the real key is unlocking the potential to generate a proactive safety posture.
    • Striving for Level IV Professionalism – Plateauing at an ‘adequate’ level of competence and productivity breeds stagnation and complacency, whereas aiming for something more will energize and focus effort. Set your aim point on a worthy goal: Level IV Professionalism.
    • Empowered Accountability – Some may sense the virtue of high personal standards is fading, but ethics and character remain vital to successful 21st century safety cultures. A team’s safety culture is the net result of the individual actions and contributions of its members.

Click here for more information on the 21st Century Safety Culture Webinar Series.
Click here to view video with more information on the 21st Century Safety Culture Webinar Series.

Aviation Maintenance Never Events WEBINAR SERIES by Convergent Performance (Four 1-hour Sessions)
    • A New View on Never Events – Learn how and why certain events in aviation maintenance truly should never happen, and identify key underlying industry conditions that result in these costly errors.
    • The Big One: Improper Movement – Identify how improper movement events occur and the psychology of the normalization of deviance.
    • The Critical Role of Safety – Learn that there are unspoken responsibilities of the certificated aircraft technician and their critical role in the safety of the industry. Address wrong fluid incidents.
    • Professionalism and Ethics in Maintenance – Address the prevalence of wrong part errors and the wrong person epidemic. Introduce/investigate the criticality of professionalism and ethics in aviation maintenance.
    • Last Minute Killers – Investigate the gravity and causes of lost tool and unsecured panel incidents. Develop countermeasures that work for your organization.
    • Always Say Never – Review of the lessons of the Never Events and strategies learned along with immediately actionable opportunities for improvement.
    • Identify, Predict, and Prevent – Learn to identify the Blue Threat (think Human Error), predict when they will appear, and prevent them from causing an incident.
    • The Wrong Way on a One Way Street – One of the biggest threats to maintenance operations is the Normalization of Deviance.  Learn why integrity is critical and how individual excellence will protect you from future mishaps.

Click here for more information on the Aviation Maintenance Never Events Webinar Series.
Click here to view video with more information on the Aviation Maintenance Never Events Webinar Series.

FATIGUE RISK MANAGEMENT POLICY REVIEW AND WEBINAR TRAINING
by Pulsar Informatics
    • Have your fatigue policies reviewed by experts –  Pulsar Informatics will review your fatigue management (e.g. duty/rest) policies and protocols and provide a confidential assessment.  The intent is to ‘take a fix’ and help you visualize where you stand with respect to alignment with industry standards and best practices. The process explores how effectively you’ve set and communicated fatigue management policies, and offers suggestions for improvement.
    • Then, strengthen fatigue knowledge across your organization – Integrate expert, science-based instruction on human fatigue.  Conveniently schedule a live webinar training session by Pulsar Informatics for your personnel to review fatigue risk management terms and principles, highlight fatigue hot spots and causes, and go over fatigue mitigation strategies and techniques—vital information all aviation personnel should know!  Access to a recording of the webinar is provided afterward.

Click here for more information on the Pulsar Fatigue Risk Management Policy Training Package.

 

 

Safety Program Support

 

Click here for more information on safety program support training options.

 
Advance and fortify your safety and operational risk management systems with industry-leading support services: IS-BAO audit preparation; FLEET INSIGHT™ Fatigue Risk Management by Pulsar Informatics; PRISM SMS Services; Aircare Access Assistance mission safety support services; or annual enrollment in the Air Charter Safety Foundation Aviation Safety Action Program.

Aircare Access Assistance

Aircare Access Assistance provides a host of mission safety support services, including on-demand in-flight emergency medical assistance by board-certified emergency physicians anywhere in the world. In addition, this option provides free air crew medical training at any regularly scheduled Aircare FACTS training course; ongoing training with test calls and training scenarios; medical kit management including tracking and notification of expired items; and 24/7/365 crew safety and medical support services such as fit-for-flight consultations, referrals, lost prescriptions and more. Subscribers to this service qualify for a complimentary one-year subscription for one aircraft, and are eligible for substantial discounts on the service in subsequent years.

Click here for more information on Aircare Access Assistance.

FLEET INSIGHT FATIGUE RISK MANAGEMENT By Pulsar Informatics, Inc.

Receive a year-long subscription to the Fleet Insight™ web app with up to 5 included user logins to aid in proactively managing fatigue across operational schedules. Fleet Insight can be used to identify fatigue hotspots in schedules and crew pairings, view summary statistics, and design optimal fatigue countermeasures. Access to Fatigue Meter™, an associated iPad-optimized app used by pilots, flight attendants, and maintenance personnel to evaluate the fatigue impact of their flight and duty schedules, is also included for the same 5 users.  Fatigue Meter can be used as a stand-alone tool or integrated with popular SMS and scheduling platforms. Choosing this as your Performance Vector selection provides a first-year subscription at no cost for new subscribers, or a substantial discount on the annual renewal fee for continuing Fleet Insight subscribers.  If needed, operators can purchase additional user logons (beyond the 5 included) from Pulsar Informatics at a discounted rate.

Click here for more information on Pulsar Fleet Insight Fatigue Risk Management Systems.

Preparing for IS-BAO or IS-BAH Audit

Help preparing for your registration audit, whether you are seeking first-time registration or are looking to move to the next stage.

When you choose this option as your Performance Vector benefit, you select two of the three components listed below:

A) USAIG will purchase a copy of the IS-BAO or IS-BAH standard for you, making your organization a registered holder of the standard in perpetuity thereafter. Note: holding an organizational copy of the standard is a requirement to attain IS-BAO or IS-BAH registration, but it only needs to be purchased once, after which registered holders can obtain annual updates from the International Business Aviation Council (IBAC).

B) SMS-Lift™ from Convergent Performance. This group-formatted course addresses the vital SMS challenge of maximizing safety participation from all members of a flight organization. All materials are provided in a boxed kit to enable a member of your flight department to administer the course.

C) Paid tuition for one attendee at an IS-BAO or IS-BAH workshop as a non-accredited attendee (travel and lodging are not covered).  Note: policyholders can opt to receive two paid workshop tuitions as their two components of this offer if that is preferable to options A or B.

Workshop schedules are set and published by IBAC:

IS-BAO Workshop Schedule

IS-BAH Workshop Schedule

Mayo Clinic ProPilot Program

Make the most trusted name in medicine your flight department’s medical director through the Mayo Clinic ProPilot™ program. Help reduce the likelihood of pilots developing medical conditions that jeopardize their medical certificates, rapidly address issues that arise, and expedite medical certification. Seamlessly combine the best medical care with the world’s best flight examiners. Tap into ProPilot to help your pilots stay healthy and enjoy long aviation careers.

Program Benefits Designed for Optimal Pilot Health

  • Experienced, focused care from physicians who understand aviation and how to work with the FAA
  • Expedited medical waivers by contacting the FAA directly on behalf of pilots
  • A unique atmosphere where all necessary medical tests and evaluations are completed at one campus, eliminating the need to run around finding specialists familiar with FAA requirements or expectations
  • Comprehensive and rapid assessment for specific conditions that may arise between FAA medical visits
  • Recommendations for age-tiered screening and tests designed to detect medical conditions before they become an aeromedical certification issue
  • Advocacy for pilot health and safe performance in a confidential environment
  • Special issuance assistance filing and tracking at no additional expense
  • If a pilot develops a problem during the year, coordinated transitional care, including filling prescriptions and working with local providers to follow certain chronic conditions

For policyholders that select the Mayo Clinic ProPilot as their Performance Vector benefit, USAIG covers the annual program fee for that organization’s pilots (up to 10). Each participant pilot receives a unique identifier and member card. The ProPilot program manager interviews the chief pilot or flight department manager to understand the organization’s needs and culture. Together, they determine an appointment schedule for high-quality medical certification examinations and codify program details and options. Each participating pilot signs a statement of understanding outlining program tenets and specific responsibilities of the pilot and flight department.


Click here for more information on the Mayo Clinic ProPilot Program.

PRISM Safety Management System Solutions

Adaptable to business aircraft flight operations of any size, mission and type of aircraft, and fully aligned with the ICAO/FAA “Four Pillars” of Safety Management concepts, PRISM SMS products are designed to help you plan, effectively implement and manage your safety management systems (SMS). Argus International, a global leader in aviation safety management, created PRISM SMS to help operators effectively boost safety performance while meeting the increasing challenges created by emerging regulations and standards.

PRISM SMS offers two subscription levels – PRISM Essential and PRISM Pro. USAIG policyholders that are eligible to participate in Performance Vector may choose the level that best aligns with their planned or existing SMS practices.

    • PRISM Essential – Launch or enhance your hard-copy-based SMS with this comprehensive service that includes support from PRISM’s experts and delivers a monthly stream of self-audit checklists and other materials to guide dynamic SMS and internal evaluation programs. Choose this option and USAIG will cover your full subscription cost.
    • PRISM Pro – Deploy and administer your SMS with this full-featured structure, using customizable, web-enabled tools for flight risk assessment, hazard reporting, SMS administration and more. Choose this option as a new subscriber and pay nothing for the first year. Choose it as a returning Pro user for a substantial subscription cost saving.


Click here for more information on the PRISM Safety Management System Solutions.

Air Charter Safety Foundation Aviation Safety Action Program (ASAP) organizational enrollment or annual renewal

The ACSF ASAP provides a robust process to collect, analyze, and propose corrective action for employee-reported safety hazards, incidents or concerns. De-identified data from ASAP reports is also archived into a growing database of safety information to support learning and continuous improvement across the industry. Participating organizations execute a Memorandum of Understanding (MOU) with ACSF and the FAA, and their employees gain a straightforward online process to enter safety reports. An event review committee with members from ACSF, FAA and ASAP-participating organizations reviews every report, identifies and communicates corrective actions as appropriate, and approves qualifying reports for archiving. This frees participating organizations from those functions and ensures a standardized, unbiased, and timely process. To foster an open and non-punitive context, the FAA applies favorable consideration for reports where violation of the FARs may be implied, but no malicious intent is indicated.  In keeping with the ASAP MOU and the FAA’s new compliance philosophy, no FAA administrative or enforcement action is used for reports accepted into ASAP.

The requirements to become an ASAP participating organization are:

  1. Be an ACSF member (annual organizational membership dues apply)
  2. Pay an annual ASAP Administrative fee
  3. Execute an ASAP Memorandum of Understanding (MOU) with ACSF and FAA

Fees for ACSF membership and ASAP participation are predicated on the operators’ fleet and workforce size, respectively. For policyholders with 25 or fewer employees and/or fleets up to 6 total aircraft, selection of this Performance Vector option results in USAIG covering both the annual ACSF membership dues and the annual ASAP administrative fee. Policyholder organizations larger than that can still utilize this offer, but must self-address their ACSF membership and USAIG will cover the annual ASAP administrative fee.

Click here for more information on the Air Charter Safety Foundation Aviation Safety Action Program.

 

 

Enroll Your Client in Performance Vector

Use this convenient online form to provide your client’s policy and contact information to enroll in Performance Vector programs.  We will contact you to confirm the enrollment and discuss their next steps.

 

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