Empathia Crisis Management Services

Empathia’s crisis management servicesPerformance Vector Info division, assists organizations in preparing for, responding to, and recovering from the human impact of crises. This turnkey approach integrates the expertise of experienced crisis professionals with state-of-the-art technology to provide affected people with timely and accurate information, as well as the human support they need, during and after a crisis.

Selecting this Performance Vector option provides up to 6 hours of consultative support to optimize and align the ERP for smooth coordination in the event it’s activated (first year only), access to web-based and quarterly training to keep internal emergency response team members knowledgeable and current, and training in and integration with Empathia’s proprietary Disaster Information Management System (DIMS). As an Empathia client, the policyholder has expeditious access to a scalable array of specialized resources and services that can be activated to help meet the response and recovery demands of an emergency. Empathia’s ready-response services include a dedicated 24/7 contact center staffed by crisis counselors to field calls from impacted parties, assistance with emergency contact notification and media relations, deployment of scalable family assistance resources, critical incident response and management services to meet the ongoing needs of impacted personnel, organizational and management consultation and post-incident review and planning support.

Click here for more information on Empathia Crisis Management Services.

Enroll Your Client in Performance Vector

Use this convenient online form to provide your client’s policy and contact information to enroll in Performance Vector programs.